BK
BONGANI K
1 reviews | Active since Jan 2023
10 Jan 2023, 13:17
UNPROFFESIONAL AND PATHETIC SERVICE
Hi
I would like to express my frustration and disgust with RCS CRED, I app**** for their store card last week Wednesday 014/01/2023 was told it will take 24hrs to be finalized, not even a phone call from them I have ever received and when I call they always tell me the application has been escalated, they make me hold for over an hour to get answered when transferred.
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RCS's replyOfficial
13 Jan 2023, 11:27Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind RegardsRCS Group
RCS's reply13 Jan 2023, 11:27
Official
Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind RegardsRCS Group
RCS's replyOfficial
13 Jan 2023, 11:44Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards,RCS CARDS
RCS's reply13 Jan 2023, 11:44
Official
Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards,RCS CARDS