Unprofessional service

<p>I app**** for an increase in the limit of my Game and RCS cards ten days ago. First I was told that I would have the outcome of my application within 48 hours. Nothing happend. On enquiry I was told that I was given the wrong information and that outcome will only be available in 72 hours. Spoke to a so called supervisor yesterday who informed me that he escalated the matter and that I will recieve a call back before close of business yesterday (23/11/2016). Needless to say nothing happend. Called again this morning just to be told that I may not speak to a senior manager, but that someone will call me back. I quite frankly do not belive the call back story anymore. It no surprise that South Africa is rated amongst the lowest in the world when it comes to service delivery.</p>