uU
urikarughoo U
1 reviews | Active since Dec 2016
28 Apr 2021, 10:17
Unprofessional payment arrangements - lack of intergrity
Unprofessional, unable to communicate and allow payment arrangements due to no e-mail available for arrangements except the collections department. Constant harassment by prerecorded messages, call center agents, and finally, we received a Letter of Demand threatening legal action from a collections e-mail address.
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RCS's replyOfficial
28 Apr 2021, 10:31Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply28 Apr 2021, 10:31
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group