FN
Fumani N
1 reviews | Active since Oct 2014
01 Dec 2015, 09:51
Unnecessary & deliberate delay in closing account
I have been calling RCS Cards asking for the closure of my account with no success. Documents required to close were sent mid November 2015.<br> I personally think the delay is a deliberate attempt to entice me to reconsider the decision to close.<br> Please, please close the account as i do not need it anymore.<br>
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RCS's replyOfficial
09 Dec 2015, 09:22Hello aki12345,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply09 Dec 2015, 09:22
Official
Hello aki12345,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group