nK
nisha K
1 reviews | Active since Nov 2016
12 Dec 2020, 05:50
Unnecessary Club charges
cancelled
I have been trying ' for 3 months to escalate a query and still no joy's with regards to club cancellations ' ' was told to contact RCS. When I try the call centre ' im given several different contact numbers to call'' and last month I called the lady confirmed its cancelled. When I get my new statement I see I'm charged again. This is very dissatisfying ' and really bad service. Please can someone call me' ' and also.listen to voice recordings. Cell *** Thankyou
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RCS's replyOfficial
12 Dec 2020, 08:12Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply12 Dec 2020, 08:12
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group