mM
mulalo M

1 reviews | Active since Aug 2017

31 Aug 2017, 10:02

******** billing *****: Not RCS customer but they are busy taking my money

April 29 2017 saw my first unauthorized debit order from RCS cards of R1 276 which I immediately reversed. When they took more money the next month I called and informed them that I had absolutely no relationship with them and don’t understand why they are taking my money. I was relieved when end of June nothing was taken. 31 July there was RSC again what the.....and then today again. Sort this out RCS.

0
Replies (2)
RCS
RCS's reply31 Aug 2017, 15:56
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply07 Sept 2017, 12:15
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS