OO1
Oyama Oyama 19

1 reviews | Active since Dec 2012

04 Sept 2017, 17:25

Unknown billing account

I have just recived my credit score report from transunion and noticed that as per the report I still owe rcs/game an amount of R8000.00 which I paid in full in February and received a paid up letter on the 7th.

Could some please update my profile as paid up as this is affecting my credit score? Currently it shows the balance of R8000.00 and monthly updated is NU (not update)

0
Replies (2)
RCS
RCS's reply05 Sept 2017, 09:38
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply05 Sept 2017, 10:01
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,