Unidentified purchases at Edgars where account was blocked due to previous ********** purchases.

1st March 2023 I received a notification that there were suspicious purchases on the Edgars account and I immediately made contact to the RCS ***** department as well as RCS collections. These purchases as per the statement occurred at Checkers and Edgar’s Westville on various plans and all seems to be cash transactions. No response to date regarding the query but there are reminders to pay. I had emailed again on the 17th of March 2023 as means of following up, no action or acknowledgment.

In 2021, a similar incident took place with the Coricroft account and I had to come to Hello Peter for it to get attention. And this was resolved in a very short time.

At that point I was told all my accounts linked through RCS were blocked and I’d need to take my ID to get access. I have never been to the shops to any to buy on credit. But yet I being collected on.

Please sort this out asap as this will unnecessarily affect my credit score.