Unhappy with RCS customer service from day ONE! So many ppl are complaining

Once again we hear nothing from RCS. This is still the same ongoing matter now for almost a month. How many times do we have to call RCS and wait and wait for IT to sort out my husbands card issues. By the time he/we can use it it will be summer again. I have spoke to I guess everyone at RCS customer care by now. Nothing is getting sorted out. I hope the manager and directors are reading all the bad reviews on Hello Peter about RCS bad service. Please call us after 16:30, thank you. I am sure you will have our details by now....