BG
Bianca G

1 reviews | Active since Aug 2018

19 Aug 2018, 14:41

Unhappy RCS Customer

Really disappointed with RCS. Recently took out a VIP Passport Account and received my first statement. On this statement, my address was quoted as “**** LANE Century City”. Not a mistake someone can easily make. This is offensive and actually disgusting to receive this statement, report it, and receive no response. Not happy.

0
Replies (2)
RCS
RCS's reply20 Aug 2018, 13:46
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply24 Aug 2018, 08:42
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS