UNHAPPY DISSAPPOINTED CUSTOMER!!!!

On the 11 January 2016 I went to game with a smile thinking I'm going to purchase a fridge. Davianna was at the time the person I unfortunately had to speak too. She informed me that my game card is no longer active and I was required to open a new account which also meant I had to get a bank statement. At the time she never specified that I require a 3 month bank statement. After what seemed like forever I came out of the bank with a bank statement upon arrival davianna gave me the paperwork that took 15 min afterwards she informed me that the statement needs to be a 3 month statement. I informed her that she did not specify at the time and she gave me attitude telling me I never heard her then. Infuriated I told her I will be right back to get the 3 month statement. Again, tired frustrated I got back with the statement only to find she, davianna tore up my paperwork and I need to start all over again. I requested the manager, Paul hendriks and informed him and that she needs to give me her details so I may lay a complaint she refused to answer her manager which gives more credibility to the fact that she knew all to we'll she was at fault and wasting my time in the process