GK
Georgina K
1 reviews | Active since Nov 2015
11 Oct 2023, 09:32
Unhappy client
I have a loan with RCS that i have nearly paid off. 6 months of the loan was paid by their insurance dept.I have a balance of R700.everytime they phone you they add tel cost to your acc.even if they send you an sms they add it to your acc.So how do they expect you to pay off your loan if they just keep on adding cost.And that is just with an amount of R700 owing.Rediculous
Helpful (0)
Replies (5)0
Replies (5)
RCS's replyOfficial
11 Oct 2023, 09:49Good day,
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
RCS's reply11 Oct 2023, 09:49
Official
Good day,
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
RCS's replyOfficial
11 Oct 2023, 14:00Good day
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards, RCS Cards
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards, RCS Cards
RCS's reply11 Oct 2023, 14:00
Official
Good day
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards, RCS Cards
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards, RCS Cards
GK
Georgina K's updateReviewer Update
11 Oct 2023, 14:07How was it resolved.nobody let me know
GK
Georgina K's update11 Oct 2023, 14:07
Reviewer Update
How was it resolved.nobody let me know
GK
Georgina K's updateReviewer Update
11 Oct 2023, 14:10They sent me an email.thx
GK
Georgina K's update11 Oct 2023, 14:10
Reviewer Update
They sent me an email.thx
RCS's replyOfficial
12 Oct 2023, 08:32Good day,
Thank you for your message.
We are pleased to hear that you have received our response.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards, RCS Cards
Thank you for your message.
We are pleased to hear that you have received our response.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards, RCS Cards
RCS's reply12 Oct 2023, 08:32
Official
Good day,
Thank you for your message.
We are pleased to hear that you have received our response.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards, RCS Cards
Thank you for your message.
We are pleased to hear that you have received our response.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards, RCS Cards