jM
joh M

1 reviews | Active since Jun 2009

31 Oct 2017, 12:16

Unfair judgement

I open an RCS account a few years ago last year due to unemployment i failed to make a couple of payments, I am surprised my account states its written off after a few months of non-payment.

0
Replies (2)
RCS
RCS's reply31 Oct 2017, 14:57
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply01 Nov 2017, 12:07
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,