sH
sipho H
1 reviews | Active since Aug 2012
13 May 2022, 05:42
Unfair customer treatment
I like to express my disappointment at RCS. My loan was settled last year year with them but on my ITC record it's still showing my loan ending with them. Can they please update my ITC record as the loan was paid up. This is impacting me negatively on my ITC's record.
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RCS's replyOfficial
13 May 2022, 11:22Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply13 May 2022, 11:22
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group