1 reviews | Active since Dec 2010
<p> Am so flabbaergasted by the treatment I received from you. I have be...en paying my account timeously every month no problems then yesterday I decided to pay the total balance that was due. Today I call your call centre to close the account then am told that they cant close my account even though its a zero balance I still need to pay a certain amount of interest. My question is how to do I pay interest for zero balance. To top it all I was told I speak to a Manager nor get a name I must wait for them to call me whenever. I dont even want to comment about the arrogance of your agents. This is excactly why a lot of South Africans are so in debt because this providers make it difficult for us to do the right thing. Someone please contact me **********
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
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