********* dealings

I have a retrenchment cover on my personal loan with RCS. I have been retrenched and submitted my documents. Each time I call, I get a new date to call in as the assessors are busy with it. This is coming up to my second instalment after being retrenched and these people refuse to give me answers. Their rules state 30 days to finalise. It has been longer than that and I intend taking legal action if this is not rectified immediately. They give you the loan and make empty promises. When we are faced with a problem, they cannot assist. These people are rogues who are just out to get commission for the loans they sign. I intend on taking legal action with cost to RCS if this is not sorted this week. I will not wait another month to hear another excuse.