********* business practice

I currently own a Game store card, which is apparently managed by the RCS Group. I have been requesting statements for the past four months as they stopped sending them. Their excuse is that the problem is with the post office. However, when they have to send a letter for collection of payment, WOW, you get the letter. This clearly shows that it is highly unlikely that they in fact generate and send the statements, possibly to save on costs while they charge it from you.