MM
Maurice M

1 reviews | Active since Jan 2014

03 Mar 2017, 08:10

Undelivered game Voucher since August 2015

<p>I opened an account with Game Stores in August 2015, and they promised me R300 in vouchers. i received R200 voucher and they said the R100 will be delivered via post. i have not received the voucher till today. i went to the store,sent email and call the customer care but have not received any feedback/help. its been over 18months now waiting for my voucher.</p> <p>i am really disappointed in them.</p>

0
Replies (2)
RCS
RCS's reply07 Mar 2017, 09:14
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply07 Mar 2017, 09:23
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS