SM
Sindisiwe M

1 reviews | Active since Nov 2016

22 Nov 2016, 10:08

Unclosed account

<p>I had an account with RCS from 2012 and I have paid it off in September 2014.I still reflect owing according to my credit record of which I was once called my vericredonline by the name of Matlau she requested my proof of payment and I have sent it to her but now they are telling me that I am still owing please help me </p>

0
Replies (2)
RCS
RCS's reply22 Nov 2016, 14:24
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply13 Dec 2016, 09:11
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,