1 reviews | Active since Nov 2016

01 Nov 2016, 07:02

Unbelievable!!!

<p>First off...calling me on an unknown number is not professional....secondly...when you make an arrangement with me...stick to the arrangement...when RCS calledI made an arrangement about payment fees...and then they ignore it and just subtracted the full amount...thirdly....your call centre is full of arrogent and non professional agents that is rude over the phone...poor client service is what RCS is all about</p>

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Replies (2)
RCS
RCS's reply01 Nov 2016, 14:17
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply07 Nov 2016, 11:25
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,