KP
Koketso P
1 reviews | Active since Feb 2025
23 May 2025, 10:25
Unauthorized Debit by Blue Label Mobile via RCS – No Consent Given
I am extremely disappointed to discover that Blue Label Mobile has deducted money from my account without my knowledge or consent, and this appears to be linked through my RCS account.
I have never subscribed to any service from Blue Label Mobile, nor have I authorized any recurring charges. This is not the first time this has happened, and it feels like I’m being billed for a service I never agreed to.
I demand: • An immediate refund of the amount deducted, • The cancellation of any unwanted services, and • A clear explanation of how this subscription was initiated without my permission.
I have contacted RCS and am awaiting a response.
Helpful (0)
Replies (1)0
Replies (1)RCS's replyOfficial
23 May 2025, 15:50Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards RCS Group
RCS's reply23 May 2025, 15:50
Official
Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards RCS Group
