NB
Nobuhle B
1 reviews | Active since Nov 2019
18 Jan 2021, 08:17
Unauthorised debit monthly orders - ****
I've recently realised I have an open loan account with RCS of which I know nothing off only to realise when I recieved an sms about debit orders.
Now I have been trying to resolve this issue with RCS through emails but there hasn't been any progress, instad I have to continuously do monthly debit reverse.
I need this sorted urgently please.
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
18 Jan 2021, 12:47 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply18 Jan 2021, 12:47
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
08 Feb 2021, 12:22Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards,RCS CARDS
Best regards,
RCS's reply08 Feb 2021, 12:22
Official
Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards,RCS CARDS
Best regards,