1 reviews | Active since Jun 2017

07 Jun 2017, 07:53

Unaceceptable service

<p>I paid my RCS credit card on the 26th May and the pop was sent through but my account still hasent been updated, i called to check if they received my payment and they have and they sent me a confirmation email as well so what is the hold up? This is so frustrating, they want their money on time but i have to settle for **** service like this.</p>

0
Replies (2)
RCS
RCS's reply12 Jun 2017, 10:19
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply12 Jun 2017, 10:34
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,