1 reviews | Active since Jul 2015
Unacceptable treatment due to pathetic accounts department
I am in disbelief with my new Game card I opened.
We have payed our account every month as soon as our salaries was payed. In addition we paid more then the monthly installment.
The first payment went fine, sencond payment they could not pick up the payment. We did everything as per telephonic request and POP was forwarded. In exchange i was harrased telephonically with the amount that that was only due by month end.
Third payment was done and to avoid any problems the Pop was mailed through to ensure they find payment before due date.
And... Again getting messages that they will be effecting my credit score as they have not received payment.
It's pethetic to treat someone with a clean credit score in this manner. The amount of phone calls are unbelievable.
I have not had any problems with any of my other accounts like this. Rather oop for another provider as they don't know how to track mails and payments.
And to be honest extra charges being added due to this is unexpectable. ***** way to make extra money. Will. Be closing this card once payed off.
Pop sent, phoned and they payment still hasn't been allocated.
Pop sent, phoned and they payment still hasn't been allocated.
My advice don't get Rcs.
My advice don't get Rcs.
for the frustration which you have endured, as a result of this incident.
The matter has been logged for investigation.
Please let us know if you need any further assistance.
for the frustration which you have endured, as a result of this incident.
The matter has been logged for investigation.
Please let us know if you need any further assistance.
