Unacceptable Behaviour Service

<p>On some stage my account was in arrears and it was not possible to paid the full amount, after a few months RCS phone me regarding a offer to assist me that I'm grateful was, with the agreement I was assured that I still can used the card, I honoured the agreement as per agreed, and use the card as well, but on the 22 July I go to Pick a Pay to used the card but the card declined, I contacted the RCS group after the incident to find out that RCS has dishounered the agreement and blocked the card after the last statement they showed the available credit on the statement, the gentleman that I was talking to inform me that they will investigated the matter and come back to me, but I think this was a only way to get rid of me, because they never contacted me again, RCS the way that you handle this matter is unacceptable for me you never informed me about the block on the card,you put me in a very embarece situation, the first thing the Supervisor Lady inform me that my account has not been paid in front of the public, and that's a promise this matter will be taken further, I will not accept this kind of unprofessional service from your company</p> <p> </p>