SO
Sankie O
1 reviews | Active since Mar 2009
14 Apr 2015, 15:18
UNABLE TO USE CARD
The understanding for use of this card was to produce your ID and sign in person for your purchases. WHY is it then that on THREE occasions the past week-end my card was blocked and tagged with \********** transaction"\""do not honour\"" everytime I wanted to make a purchase? It is a new account with the full credit available to me but yet I am unable to use it as and when I please. The deal was not I have to phone in and unblock my card everytime. Please ensure that there is NO block on my card going forward."""
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RCS's replyOfficial
14 Apr 2015, 15:25Hello minkimin,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply14 Apr 2015, 15:25
Official
Hello minkimin,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group