1 reviews | Active since Mar 2018
Unable to contact
I have been battling to get a hold of someone at RCS in connection with my Builders Warehouse RCS account, I hold on the line for 30+ minutes and still no one answers, I have sent emails but get an auto response advising the email is not monitored. I received an sms to say my account is in arrears but payment was made and even states so on my recent statement. I am unable to use the card as it says dishonored, which is not the case!!! How am I supposed to straighten this out if I am unable to reach you!
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS