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mary M
1 reviews | Active since Dec 2017
24 Nov 2020, 09:15
UNABLE TO CLOSE MY ACCOUNT
i have been trying to close my account since September but nothing and they keep on charging me card fees every month, i have paid up my account and send a request to close the account until today they haven't closed it, i was told it will take a month its 3 months now and nothing.
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Replies (2)
RCS's replyOfficial
24 Nov 2020, 09:43Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply24 Nov 2020, 09:43
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
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mary M's updateReviewer Update
24 Nov 2020, 10:50the is no number or email on this so how do i call or email
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mary M's update24 Nov 2020, 10:50
Reviewer Update
the is no number or email on this so how do i call or email