1 reviews | Active since May 2022
*****ULENT ACCOUNT
A Pick n Pay account was *****ulently opened using my details. The *****ster used my banking details and to my surprise RCS did not send a Debicheck mandate to me to show that someone who works there might have a hand in doing this.
I know that with new applications information is obtained from ITC, the information captured does not match mine ( only the id number and bank details match mine)which makes me wonder how this application was finalised unless if the person who scored it is working with the *****sters
A dispute form was sent as requested over a week ago and I have not received any feedback. I constantly need to call them using my airtime and made to hold to close to an hour. I urgently require intervention as this is impacting my ITC profile
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
