****ty service at RCS, problem not solved after previous complain, it only got worse!!!!!

Item: RCS
Rating: 1
Author: Arend M

****** poor service, my account was supposed to be closed, but I now received a new statement with a credit increase (Mind you, I also have to pay an installment amount, AGAIN!!!!). Even received a letter on confirmation of the account being CLOSED, but the account is still active........Seems like nobody at RCS knows what they are doing!

PLEASE PEOPLE DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!!!

Helpful (0)

Replies (3)

Arend M's updateReviewer Update

06 Jun 2019, 07:52

And still no response from RCS regarding this matter. Send an email as well as posted on Hellopeter...

Arend M's update06 Jun 2019, 07:52

Reviewer Update

And still no response from RCS regarding this matter. Send an email as well as posted on Hellopeter...

RCS's replyOfficial

06 Jun 2019, 15:52

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group

RCS's reply06 Jun 2019, 15:52

Official

RCS's replyOfficial

06 Jun 2019, 16:19

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,
RCS CARDS

RCS's reply06 Jun 2019, 16:19

Official