JD
Jaco D

1 reviews | Active since May 2017

15 Oct 2019, 14:24

Trying to open an accound

I app**** a few days ago and was told it will take up to 48 hours to process. It has been longer and have called, using all my airtime listening to music. Nobody has come back to me to regarding opening an account.

0
Replies (2)
RCS
RCS's reply15 Oct 2019, 15:10
Official
Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

 Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***

Kind Regards, RCS GROUP
RCS
RCS's reply23 Oct 2019, 09:36
Official
Good day,
 
We are pleased to inform you that your compliant has been resolved.
 
Please accept out apologies for the inconvenience this may have caused you.
 
I trust you find the above in order.
 
Kind Regards,
RCS GROUP