VR
Vusi R

1 reviews | Active since Dec 2016

08 Dec 2016, 17:04

Trying to get help from call center but got attitude in return.

<p>I've tried finding out why my account as not been refunded and closed, yet received bad attitude from the consultant, was made to wait on the line for a very long time. Requested to speak to a team leader and yet after a long time of waiting again was told that they are not available.</p>

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Replies (1)
RCS
RCS's reply09 Dec 2016, 08:13
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group