TRYING TO CLOSE MY ACCOUNT- NOBODY WILLING TO HELP

Good Day<br> <br> I've been trying to close my RCS account for 3 weeks now, the first person that responded to my query told me I could just phone them and they will close it, so I did - when I phoned, the lady told me I can only close it by sending an email then they have 36 days to close my account(unacceptable)! So I've sent a mail to the supp**** email address, it has been 3 weeks and absolutely nobody confirm receipt of my request - meanwhile you will just keep billing me R 50 per month as a service fee.<br>