NK
Neels K
1 reviews | Active since Jan 2013
12 Jul 2023, 13:00
Try and keep you in for ever
As a per your SMS’s and the last 48 months that I never missed a payment and that I qualify for an advance on my loan again.
RCS put an incorrect debit order through on my account and wants to blame me as a bad payer and report me to the credit bureaus and extra interest.
This does not speak much for RCS as you now start with funny things to keep one into a loan for ever. RCS will fix their mess or I will refer the matter to the Ombudsman.
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RCS's replyOfficial
12 Jul 2023, 15:48Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply12 Jul 2023, 15:48
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group