treating their loyal customers badly

I am a loyal client that always pay more sometimes double what the montly installment is. I forgot to pay 1 month so i payed double the next month. <br> <br> So now i went to purchase at makro and they tell me that my limit has been decreased 90% .<br> <br> I feel that this was not handled right and that i was loyal to them.<br> <br> No one at the call centre can help me and they dont care. So RCS thank you but i will colse my account and will go to a different service provider because you dont look after ypur customers.