MK
Marrianne K

1 reviews | Active since Dec 2015

25 Jul 2016, 14:43

TRAPPED

<p>I am TRAPPED.</p> <p> </p> <p>I cannot close my RCS account no matter how hard I try...</p> <p> </p> <p>I have gone to extreme lengths to have my account closed. All I get is inconsistent advise from consultants and no response from anyone at the RCS.</p> <p> </p> <p>Go and listen to my calls.... Go and read my e-mails... You will see! It is true! No help. This is also my 3rd complaint about the RCS on Hello Peter.</p> <p> </p> <p>Very poor service. Someone please help me- I am becoming desparete here!</p>

0
Replies (2)
RCS
RCS's reply28 Jul 2016, 06:25
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply28 Jul 2016, 06:25
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,