TH
Tamryn H
1 reviews | Active since Jul 2021
13 Dec 2025, 00:39
Transaction Verification Sucks!
Whilst i understand the reasoning behind it and trying to protect the consumer, you really need to think of another way verifying purchases. So many times i have been needing to use my card online, or in store and it gets declined as the purcashe needs to be verified online. Some people dont just inline shopping or needing to pit in petrol between 9 amd 5. I am so over it and will closing my account as i cannot have a card i cannot rely on when i neednit most
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Replies (1)RCS's replyOfficial
13 Dec 2025, 08:10Good day Tamryn,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and will provide you with further feedback on Monday, 15 December 2025.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and will provide you with further feedback on Monday, 15 December 2025.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards
RCS Group
Best regards,
RCS's reply13 Dec 2025, 08:10
Official
Good day Tamryn,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and will provide you with further feedback on Monday, 15 December 2025.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and will provide you with further feedback on Monday, 15 December 2025.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards
RCS Group
Best regards,
