1 reviews | Active since Oct 2016

09 Apr 2015, 09:39

Too quick to list with credit bureau

When we, as clients miss a payment, you list us at the credit bureau as fast as lightning. When we pay, no request is send to update our credit records with a new payment status.<br> <br> This is disgusting. Can you please update my payment status, balance and account status on this card account. I have requested this from you by the way and it has not been done, this account was paid up in 2013 already so don't give all that bull about how long it will take, it should have been done ages ago.<br> <br> Regards<br> G

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Replies (1)
RCS
RCS's reply10 Apr 2015, 14:14
Official
Hello gghlo,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group