tT
tshepo T

1 reviews | Active since Dec 2017

06 Dec 2017, 11:40

To RCS

To RCS

Before the store closed I bought a watch at stuttafords now it just stopped working, where do I take it for repairs and I stoped paying my account due to the service I get from RCS and stuttafords.

I’m unable to get any assistance regarding the below matter, so who do I turn to regarding my problem, Because I can’t keep on paying my account without getting any service from u guys.

I spoke to a lady called Samantha the manager at stuttafords head office she promised to get back to me Till today she hasn’t come back to me.

0
Replies (2)
RCS
RCS's reply08 Dec 2017, 14:10
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply08 Dec 2017, 14:47
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,