Tired of *********** staff and empty promises

Don't bother being a good customer it does not matter to these people. I paid up my account 3 months ago and I am still awaiting my information on the credit bureau to be updated despite numerous calls. Still waiting for my Games paid up letter. These people ooze incompetence in their staff and customer service s****s. I wonder how management will react to know what staff really are doing because it's not their jobs