MJ
Mamello J
1 reviews | Active since Dec 2016
13 Jun 2022, 18:41
****tiest service provider,does not reflect customer payments but charges interest!
I am still waiting for feedback since 2 weeks ago! I made a payment beginning April and till this day it has not reflected. I received my statement and the payment is not on there! I have sent a million emails,DMs and still no assistance. You are the ****tiest service provider ever! **** PEOPLE ‼️ Very bad customer service and *********** staff ‼️Nvm being charged interest on a higher balance when I have actually paid neither did I select customer protection insurance but it’s on the statement! I am going to be taking further steps
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Replies (2)
RCS's replyOfficial
14 Jun 2022, 08:28Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply14 Jun 2022, 08:28
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
MJ
Mamello J's updateReviewer Update
14 Jun 2022, 08:36This is all you’ve been saying it’s been a month now. I am going to message the CEO,CFO on LinkedIn hopefully they will assist. How do you charge me interest when I have paid?
MJ
Mamello J's update14 Jun 2022, 08:36
Reviewer Update
This is all you’ve been saying it’s been a month now. I am going to message the CEO,CFO on LinkedIn hopefully they will assist. How do you charge me interest when I have paid?