1 reviews | Active since Jun 2016

02 Aug 2022, 09:30

*******

Rcs your service is NON EXISTANT, staying on the line for over an hour when you call your helpdesk is unacceptable. debiting peoples accounts who do not even have an rcs card nor ever had one is THEFT! you better give me a call to sort this mess out.

0
Replies (2)
RCS
RCS's reply08 Aug 2022, 11:04
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group 
RCS
RCS's reply12 Aug 2022, 09:05
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS