mM
melissa M
1 reviews | Active since Jun 2016
04 Dec 2019, 07:04
They stole my money false promise of giving back
Took my money I don't have account asked them to pay back they just say finance said 14 days . I have been asking them if 2 months they only respond here and does Notting same response by what date will I get my money . Now I will report to the banking ombutsman as they are taking my money without my permission. Give back my money it's not yours .
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
04 Dec 2019, 08:02Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS Group
RCS's reply04 Dec 2019, 08:02
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS Group
mM
melissa M's updateReviewer Update
07 Dec 2019, 06:49Hi still nothing how long will it take you last said 14 days you only replying the same things still nothing can you actually give me properservice not a reply that just pushes the issue oneside
mM
melissa M's update07 Dec 2019, 06:49
Reviewer Update
Hi still nothing how long will it take you last said 14 days you only replying the same things still nothing can you actually give me properservice not a reply that just pushes the issue oneside
RCS's replyOfficial
10 Dec 2019, 08:46Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards
RCS CARDS
RCS's reply10 Dec 2019, 08:46
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards
RCS CARDS