They just keep getting worse. Stay away from this organisation

So after 3 complaints I received a call now from one of their consultants who tells me he tried calling me a week ago and I did not answer and he send me an an email. I informed him yes I was in a meeting and rep**** to his email "you can call now"

According to him it took him a further 6 days to get to me as he has a lot of complaints (no **** sherlock, given the lack of care about customer service your company has you will have a lot of complaints) So according to him "you can call now" is not sufficiently providing him with a date or time.

This clown business of this organisation keeps on surprising me. I honestly did not think the service can get worse.