CP
Charlton P
1 reviews | Active since Aug 2016
17 Jan 2022, 10:58
They have no clue what customer service is.
Take 3 to get a replacement card. The very helpful lady at Builders Centurion tried to help me. 3 times RCS hung up on are here. 30min later still standing around waiting around. RCS is a joke. Sies
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Replies (2)
RCS's replyOfficial
17 Jan 2022, 11:29Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply17 Jan 2022, 11:29
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
CP
Charlton P's updateReviewer Update
17 Jan 2022, 11:34LOL same old generic response with no customer service recovery behind it.
CP
Charlton P's update17 Jan 2022, 11:34
Reviewer Update
LOL same old generic response with no customer service recovery behind it.