They are bunch of ******* artists

I have a loan and a card with RCS. October 2019 rcs have ********* me for no reason what so ever . I was in the process of applying for a overdraft facility on my business account, this was declined because of RCS. It took me days to get a response from Rcs. eventually they admit their mistake and send a letter of apology but to late the damage was done. They offer me a lousy R300.00 for my losses WHAT A JOKE. After they promise me they will remove it from my name it still took me more than a year to get it of my name. Now i have send them a complaint about my long term loan .Why do their interest rates stay so high when everybody else have drop theirs, also why do they not offer covert relieve measures like everybody else, and also on their terms and conditions it stipulate that your interests rates is calculated on your daily balance . THIS IS NOT HAPPINGNING .THIS COMPLAINT WENT IN MORE THEN A MONTH. The only response is that are busy looking at it and they are very quick to blame the delay on covert but they are very quick to take there money