1 reviews | Active since Sept 2016

06 Mar 2018, 08:33

The worst service in the world

I settled my account in 2017 through a third party and I find out today it’s still not closed. Why doesn’t anyone notify me. I have settled this account now I have to find out months later. What sort of bull**** service is this. I called the place they tell me a long ass story about I must follow up with RCS not them as they don’t care anymore. I paid you now you don’t call. I need answer on this ASAP or I am involving the ombudsman. This is BS

0
Replies (2)
RCS
RCS's reply06 Mar 2018, 15:34
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply09 Mar 2018, 12:44
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS