THE WORST SERVICE EVER

Item: RCS
Rating: 1
Author: CARL P

I have been spending 2 days on getting an account open with RCS and only to be redirected every time. I app**** for an account with immediate response to be declined. I contacted RCS and they mentioned its due to a open cycle LEGIT stores has to do. I went to a LEGIT store, and they redirected me to contact TFG. I contact TFG and they said they cannot help and need to contact RCS.

ALL MORNING IM ON THE PHONE WITH 3 DIFFERENT PEOPLE GIVING ME PATHETIC REASONS AND EXCUSES These are only of the excuses when calling RCS

• I NEED TO RE-APPLY IN 6 MONTHS AGAIN • NIKITA FROM RCS CANNOT HELP BECAUSE SHE ONLY DEALS WITH GAME QUERIES What Customer services is that with no competant staff to help? What must I do to open up a simple RCS account ??????????????????????????????????????????

Helpful (0)

Replies (2)

RCS's replyOfficial

16 Sept 2021, 16:50

Good day,

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS's reply16 Sept 2021, 16:50

Official

Good day,

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS's replyOfficial

20 Sept 2021, 11:52

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS

RCS's reply20 Sept 2021, 11:52