JS
Jessica S
1 reviews | Active since Aug 2015
10 Aug 2020, 21:28
The worst customer service in SA
I have contacted customer service multiple times over the last several weeks to close my account and haven't heard back from anyone. Worst customer service possible.
Helpful (0)
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Replies (2)
RCS's replyOfficial
11 Aug 2020, 07:59Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply11 Aug 2020, 07:59
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
12 Aug 2020, 09:58Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply12 Aug 2020, 09:58
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS