MP
Marius P

1 reviews | Active since Oct 2013

13 Apr 2016, 16:26

The worse client service ever!!!

I don't receive monthly statements from RCS, I have send numerous emails on a monthly basis requesting for statements and they assured me that the problem is rectified on their system and that I will receive statements, still I don't receive any statements from them, this is such a small problem but impossible to be rectified at RCS offices. <br> <br> RCS is quick to phone you when no payment was received but they can't even send statements on a monthly basis to their clients, THIS IS THE WORSE CLIENT SERVICE I HAVE EVER COME ACROSS!!! How do they expect to pay if you don't receive statements???<br> <br> Can't wait for my account to be paid up so I can close this once and for all and WON'T USE THE RCS CARD EVER AGAIN!!!!!

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Replies (1)
RCS
RCS's reply14 Apr 2016, 11:20
Official
Hello parkinmarius,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group